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Light Cinemas is committed to protecting your Personal Data and respecting your privacy. We strive to be transparent with you about how we collect and use your Personal Data in making our website (“Site”) available to you. This Privacy Policy tells you about your privacy rights and how the law protects you. Our website is not intended for children under the age of 16 and we do not knowingly collect data relating to children under the age of 16.
Our Privacy Policy is designed to describe:
This Privacy Policy aims to give you information on how Light Cinemas collects and processes your Personal Data through your use of our Sites, including any data you may provide through this Site.
The Privacy Policy is intended to meet our duties of Transparency under the “General Data Protection Regulation” or “GDPR”.
We will post any modifications or changes to this Privacy Policy on this page.
The Light Cinemas Group is made up of a number of different legal entities, all of which are wholly owned subsidiaries of Light Cinemas (Holdings) Limited. Our main trading entity is Light Cinemas Limited, company number SC330332 and both these companies have a registered trading address at Floor 4, 22 Golden Square, London W1F 9AD.
The only companies within the Light Cinemas Group that process your Personal Data are Light Cinemas (Holdings) Limited and Light Cinemas Limited. So, when we mention “Light Cinemas”, “we”, “us” or “our” in this Privacy Policy, we are referring to Light Cinemas (Holdings) Limited and/or Light Cinemas Limited, depending on the context.
We will let you know which entity will be the Controller(s) (for the purposes of the GDPR) of your Personal Data if you ask us to give you this information by contacting us at the email address below.
You can contact Light Cinemas by emailing privacy@lightcinemas.co.uk.
By law you have the right to:
If you want to exercise any of the rights described above, please contact us using the contact details in the “Our Details and How to Contact Us” section.
Typically, you will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, except in relation to Consent Withdrawal, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive, or, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
If you would like to make a complaint regarding this Privacy Policy or our practices in relation to your Personal Data, please use the contact details in the “Our Details and How to Contact Us” section. We will reply to your complaint as soon as we can and will use best endeavours to respond within 5 working days.
If you feel that your complaint has not been adequately resolved, please note that the GDPR gives you the right to contact your local data protection supervisory authority, which for the UK, is the Information Commissioner’s Office.
To receive any marketing communications from us you will need to be a myLight Member which requires you to create an account our Site. The marketing communications you receive are determined by the preferences you select on your account.
You can adjust your preferences at any time by logging into your account and checking or unchecking the relevant options. All marketing communications you receive will also contain a link at the bottom to unsubscribe. If you click on the unsubscribe link, you will stop receiving these communications and your account preferences will be automatically updated to reflect this.
All emails will come directly from a domain which is registered to Light Cinemas i.e. it will contain @lightcinemas.co.uk. You will never receive an email from a third party as result of your association with Light Cinemas.
If you have any concerns about any communication you receive, please contact us straight away using the contact details in the “Our Details and How to Contact Us” section.
We will still use your Personal Data to send communications to you where we have a legitimate interest to do so (other than for marketing purposes) or where it is necessary to do so in order to provide our products or services to you.
All the Personal Data we collect, both from you and from third parties about you, is outlined in the table below.
Before you read that table, it might be useful to explain what “Personal Data” is. The GDPR definition of Personal Data can be found here. Essentially, it boils down to: information about an individual, from which that individual is either directly identified or can be identified.
It does not include ‘anonymous data’ (i.e., information where the identity of individual has been permanently removed). However, it does include ‘indirect identifiers’ or ‘pseudonymous data’ (i.e., information which alone doesn’t identify an individual but, when combined with certain additional and reasonably accessible information, could be attributed to a particular person).
The following table shows the Personal Data which we may collect about you as part of you interacting with our Sites, purchasing goods and services from us and/or being part of our membership and loyalty schemes. In latter sections of this Policy, we describe how we use this Personal Data.
It is important that the Personal Data we hold about you is accurate and we ask that you ensure that keep the Personal Data you provide to us (e.g. in your account) up-to-date. Your details and/or preferences can be updated at any time by accessing your account on our Site.
We also collect, use and share “Aggregated Data” such as statistical or demographic data for any purpose. Aggregated Data may be derived from your Personal Data, but once in aggregated form it will not constitute considered Personal Data for the purposes of the GDPR as this data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy Policy.
We do not collect any “Special Categories of Personal Data” about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
We will only use your Personal Data for the purposes for which we collected it as listed below, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If we need to use your Personal Data for an unrelated purpose, we will update this Privacy Policy and we will explain the legal basis which allows us to do so.
In respect of each of the purposes for which we use your Personal Data, the GDPR requires us to ensure that we have a “legal basis” for that use. Most commonly, we will rely on one of the following legal bases:
Generally, we do not rely on your consent as a legal basis for using your Personal Data other than in the context of sending your direct marketing communications.
We have set out below the legal bases we rely on in respect of the relevant Purposes for which we use your Personal Data.
Where we need to process your Personal Data either to comply with law, or to enter into a contract with you or to perform the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have with you. We will notify you If this is the case at the time.
In addition to the Personal Data that we collect directly from you (as described above), we also collect certain of your Personal Data from third party sources. These sources are broken down below, together with a description of whether they are publicly available or not.
Publicly available: Yes
Category(ies) or other types of personal data received: Identity Data, Contact Data
Publicly available: No
Category(ies) or other types of personal data received Technical Data
Publicly available: No
Category(ies) or other types of personal data receivedIdentity Data, Contact Data
We may collect information using “cookies”. Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site.
We use two broad categories of cookies:
Our Site uses the following types of cookies for the purposes set out below:
These cookies are essential to provide you with services available through our Site and to enable you to use some of its features. These include, for example, cookies which identify you and your shopping basket to ensure a consistent experience during your session.
These cookies allow our Site to remember choices you make when you use our Site. The purpose of these cookies is to tailor your experience based on the preferences you share with us. For example, we use cookies to determine your home cinema location and to remember whether you have asked us not to alert you when you browse a Light Cinema location that isn’t your home cinema. These types of cookies avoid you needing to re-enter your preferences each time you visit our Site.
These cookies are used to collect information about traffic to our Site and how users use our Site. The information gathered via these cookies does not “directly” identify any individual visitor. However, it may render such visitors “indirectly identifiable”. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access our Site. The information collected is aggregated and anonymous. It includes information such as page views, user actions and response rates.
We use Google Analytics for this purpose which uses its own cookies. You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
You can find out more about how Google protects your data here: www.google.com/analytics/learn/privacy.html.
You can also prevent the use of Google Analytics relating to your use of our Site by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB
These cookies track your browsing habits in order to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third party advertisers can place cookies to enable them to show adverts which we think will be relevant to your interests while you are on third party websites. If you choose to remove targeted or advertising cookies, you will still see adverts but they may not be relevant to you. You can manage observe, manage and delete advertising cookies on your computer by visiting: http://www.youronlinechoices.com/uk/your-ad-choices. Even if you do choose to remove cookies by the companies listed at the above link, not all companies that serve online behavioural advertising are included in this list, and so you may still receive some cookies and tailored adverts from companies that are not listed.
You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings”, “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.
If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognise your computer or mobile device and you may need to log in every time you visit our Site.
Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com/uk.
The table below describes who we share your Personal Data with, what we share and why we share it.
Except for the Personal Data we share with Google Analytics, all Personal Data you provide to us is held within the European Economic Area (“EEA”) and we do not transfer your Personal Data to any parties located outside of it. This includes our staff, representatives and advisors.
Google may process your Personal Data outside the EEA, in the United States. To ensure that your Personal Data is given equivalent protection to the protection it would receive in the EEA when it is processed in the United States, Google has self-certified that it is compliant with the EU-U.S Privacy Shield. For further details, see European Commission: EU-U.S. Privacy Shield.
We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.
We limit access to your Personal Data to those employees and other staff who have a business need to have such access. All such people are subject to a contractual duty of confidentiality.
We have put in place procedures to deal with any actual or suspected Personal Data breach. In the event of any such breach, we have systems in place to work with applicable regulators. In addition, in certain circumstances (e.g., where we are legally required to do so) we may notify you of breaches affecting your Personal Data.
We will only retain your Personal Data for so long as we reasonably need to use it for the purposes set out in this Policy including satisfying any legal, accounting and reporting requirements.
For example, where we have specific responsibilities under applicable laws to retain Financial Data and Transaction Data, we will retain the data for a period of 7 years from the date of the relevant transaction.
When we no longer need your Personal Data for the purposes for which we process it, we may anonymise your Personal Data so that it can no longer be used to identify you. We may use this anonymised data for analytical, technical or reporting purposes. There is no limit on the time for which we may hold anonymised data.
This Site may include links to third-party websites, plug-ins and applications. This includes links to our social media pages on third party websites. Clicking on those links or enabling those connections may allow third parties to collect or share your Personal Data. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every site you visit.
Policy Last Updated: 14th June 2018
Light Cinemas (Holdings) Limited
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